Privacy Policy

Last updated: 22 December 2025

Westore LLC (“we”, “our”, or “us”) operates the Westore App and the website https://westore.ge.

This Privacy Policy explains how we collect, use, and protect user information when you use the Westore App and related services.

1. Information We Collect

a) Personal Information

We collect personal information only as required to provide logistics and order management services, including:

  • Full name

  • Phone number

  • Email address

  • Personal ID number

  • Company name (if applicable)

  • Delivery and pickup addresses

  • Order-related information (products, quantities, delivery type)

This information is provided directly by users when registering, logging in, or creating orders in the App.

b) Technical & Usage Information

We may automatically collect limited technical data such as:

  • Device model and Android version

  • App version

  • IP address

  • Crash reports and performance logs

This data is used only for app stability, security, and performance improvement.

2. How We Use Your Information

Your information is used to:

  • Authenticate users and manage accounts

  • Create, process, and track orders

  • Display order history and statuses

  • Communicate operational updates related to deliveries

  • Improve app performance and reliability

  • Comply with legal and regulatory requirements

3. Data Sharing

Westore does not sell or rent personal data to third parties.

Information may be shared only when necessary:

  • With courier and logistics partners for order fulfillment

  • With hosting and infrastructure providers strictly for system operation

  • When required by law or legal authorities

All partners are required to handle data securely and lawfully.

4. Data Storage & Security

We implement appropriate technical and organizational measures to protect user data, including:

  • Secure servers

  • Access control mechanisms

  • Encrypted data transmission where applicable

Despite our efforts, no system can guarantee absolute security.

5. User Rights

Users have the right to:

  • Access their personal data

  • Request correction of inaccurate information

  • Request deletion of their account and data

  • Withdraw consent by discontinuing app use

📧 Data requests can be sent to: info@westore.ge

6. Children’s Privacy

The Westore App is not intended for children under 13 years of age.

We do not knowingly collect personal data from children.

7. Third-Party Services

The App uses trusted third-party services such as:

  • Google Play Services

These services may collect information according to their own privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be published on https://westore.ge and/or inside the App.

9. Contact Information

Company: Westore LLC

Website: https://westore.ge

Email: info@westore.ge

Location: Georgia